tag:blogger.com,1999:blog-2215553202978284468.post8887627085742693244..comments2024-02-06T16:17:25.826+00:00Comments on THE GRĂNMARK BLOG: Why are PC World staff so utterly useless?Scott Gronmarkhttp://www.blogger.com/profile/15118026157459333174noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2215553202978284468.post-13152927193908682522015-01-07T00:59:20.898+00:002015-01-07T00:59:20.898+00:00Agreed re the staff at the Aladdin's cave that...Agreed re the staff at the Aladdin's cave that is Anderton's. <br /><br />One of my proudest moments was showing an Apple employee how to delete characters in front of the cursor (press the up arrow key and the delete key at the same time - something I discovered by trial and error). "Wow!" he exclaimed. "I never knew you could do that." I remind myself of this glorious incident whenever I'm being technically incompetent. <br />Scott Gronmarkhttps://www.blogger.com/profile/15118026157459333174noreply@blogger.comtag:blogger.com,1999:blog-2215553202978284468.post-88186219687513757092015-01-06T19:18:04.680+00:002015-01-06T19:18:04.680+00:00I had a similar experience trying to buy an Ipod a...I had a similar experience trying to buy an Ipod at PC World in Guilford. I sloped off in a foul mood to Anderton's, the guitar shop nearby, and immediately had my faith in customer service restored. My experience of the Apple Store is similar. The Regent Street store is full of genuinely knowledgeable, enthusiastic staff who out-perform their 'tech-ier than thou' counterparts in the New York Apple Store in terms of approachability and willingness to tolerate analogue men. <br />. <br /><br />ex-KCSnoreply@blogger.com